Thursday, October 25, 2012

Infected with Trojan ZeroAccess.hi? How to Remove ZeroAccess.hi Manually

Are you cumbered by ZeroAccess.hi virus? Automatic ZeroAccess.hi removal tools did not work for you although you have tried various types of antivirus? If so, this step-by-step guide can help you safely and quickly remove ZeroAccess.hi.

Description of ZeroAccess.hi  

ZeroAccess.hi is a hazardous Trojan infection that patches a legitimate Windows system file (C: \Windows\system32\services.exe.) in order to make damage in compromised computer. As usual, after it has patched the legitimate Windows system file, it will install on the machine successfully. In this case, it will start to take actives to make damage in your infected computer. ZeroAccess.hi wound permeate the kernel of your operating system and mess up system settings. You may even find out that some functions of your computer cannot use at all. Meanwhile, ZeroAccess.hi has the ability to store additional malware contents in the Extended Attribute (EA) section of services.exe. It is aimed to hide presence of the main malware code from detection by security software. Hence, you antivirus cannot handle this stubborn Trojan infection alone. Furthermore, this annoying virus is bundled with many additional Trojans or worms that will do harm in your infected computer. All the infections will make the security of your computer weaker and weaker so that remote hackers get the chances to access your compromised computer. That is to say, your personal privacy is in a big danger that you should get rid of it as soon as possible. As your antivirus cannot help you to remove ZeroAccess.hi actually, you should try some useful manual removal method. If you meet any trouble, please feel free to contact Tee Support certified professionals 24/7 online for the further help.
















Harmful symptoms of ZeroAccess.hi

A: It penetrates into computer without any recognition;
B: Others horrible threats can be bundled with this virus;
C: Your personal data like bank account and passwords would be in high risk of exposure to the open;
D: It may redirect the browser to unwanted websites that contain more viruses or spywares;
E: It will degrade the computer performance significantly and crash down the system randomly.

Tips for protecting your computer in the future

 •    Use a firewall to block all incoming connections from the Internet to services that should not be publicly available. By default, you should deny all incoming connections and only allow services you explicitly want to offer to the outside world.
•    Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
•    Ensure that programs and users of the computer use the lowest level of privileges necessary to complete a task. When prompted for a root or UAC password, ensure that the program asking for administration-level access is a legitimate application.
•    Disable AutoPlay to prevent the automatic launching of executable files on network and removable drives, and disconnect the drives when not required. If write access is not required, enable read-only mode if the option is available.
•    Turn off file sharing if not needed. If file sharing is required, use ACLs and password protection to limit access. Disable anonymous access to shared folders. Grant access only to user accounts with strong passwords to folders that must be shared.
•    Turn off and remove unnecessary services. By default, many operating systems install auxiliary services that are not critical. These services are avenues of attack. If they are removed, threats have less avenues of attack.
•    If a threat exploits one or more network services, disable, or block access to, those services until a patch is applied.

Manually remove ZeroAccess.hi step by step

Step one: Launch the Task Manager by pressing keys “CTRL + Shift + ESC”, search for ZeroAccess.hi processes and right-click to end them.

Step two: Click on the “Start” menu and then click on the “Search programs and files” box, Search for and delete these files created by ZeroAccess.hi:

%UserProfile%\Application Data\hotfix.exe
%UserProfile%\Application Data\thinkpoint.exe

Step three: Open Registry Editor by navigating to “Start” Menu, type “Regedit” into the box and click “OK” to proceed. When Registry Editor is open, search and get rid of the following registry entries:

HKEY_CURRENT_USER\Software\PAV
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “thinkpoint”
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon “Shell” = “%Documents and Settings%\[UserName]\Application Data\hotfix.exe”

Important Note: If you haven’t sufficient expertise in dealing with program files, processes, .dll files and registry entries, it may lead to mistakes damaging your system permanently. If you are not very good at computer, you are recommended to ask help from an online professional expert here to avoid false operation of crashing your computer or from some friends who are very familiar with manual virus removal.



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